FAQ

1. What areas do you deliver in?

We currently offer grocery delivery across Lahore. Delivery availability may vary depending on your exact location.

2. How can I place an order?

Simply visit our website, browse products, add items to your cart, and proceed to checkout.

3. What payment methods do you accept?

We accept Payment After Delivery (PAD), Easypaisa, Raast, and debit/credit cards (visa & mastercard brands only).

4. How long does delivery take?

Most orders are delivered the same day or within 2-3 hours depending on timing and location.

5. Can I cancel my order?

Yes, you can cancel your order before dispatch. After dispatch, cancellation may not be possible.

6. What if I receive a damaged or wrong product?

You can request a refund or replacement within 24 hours of delivery by contacting our support team.

7. Do you offer same-day delivery?

Yes, same-day delivery is available for orders placed during working hours.

8. Are your products fresh?

Yes, we ensure all products are fresh, properly stored, and quality checked.

9. Do I need an account to order?

No, you can place orders as a guest without creating an account.

10. How can I contact customer support?

You can contact us through our website for any assistance or queries.