Terms of Service

Effective Date: 10 March 2026

Welcome to Lahore Grocery Store (https://lahoregrocerystore.com). By accessing or using our website, you agree to comply with and be bound by the following Terms of Service. Please read them carefully.

If you do not agree with any part of these terms, you must not use our website or services.

1. Definitions

"Website" refers to https://lahoregrocerystore.com
"We", "Us", "Our" refers to Lahore Grocery Store
"User", "Customer" refers to anyone using the website
"Services" refers to online grocery ordering and delivery

2. Eligibility

By using our website, you confirm that:

You are at least 18 years old OR using the site under supervision
You provide accurate and complete information

3. Use of Website

You agree to use the website only for lawful purposes. You must NOT:

Use the site for fraudulent activities
Provide false information
Attempt to hack, disrupt, or damage the website
Misuse promotional offers

4. Product Information

We strive to ensure all product details are accurate. However:

Prices and availability may change without notice
Images are for illustration purposes only
Product packaging may vary

5. Orders & Acceptance

All orders are subject to confirmation
We reserve the right to cancel any order
Reasons may include stock issues, pricing errors, or suspicious activity

6. Pricing & Payments

All prices are listed in PKR (Pakistani Rupees).

Payment After Delivery (PAD)
Easypaisa / Raast
Debit/Credit Card (if available)

We reserve the right to modify pricing at any time.

7. Delivery Policy

We deliver within Lahore only
Delivery time may vary depending on location and order volume
Delays may occur due to weather or unforeseen circumstances

8. Returns & Refunds

Returns and refunds are governed by our Refund Policy.

Issues must be reported within 24 hours
Refunds are processed after verification

9. Order Cancellation

Orders can be canceled before dispatch
Once dispatched, cancellation may not be possible

10. User Accounts

If you create an account:

You are responsible for maintaining confidentiality
You are responsible for all activities under your account

11. Intellectual Property

All website content including text, images, logos, and design is the property of Lahore Grocery Store.

You may NOT copy, reproduce, or distribute content without permission.

12. Limitation of Liability

We are not liable for:

Indirect or incidental damages
Delays in delivery beyond our control
Loss due to misuse of our website

13. Privacy

Your use of our website is also governed by our Privacy Policy.

14. Changes to Terms

We may update these Terms at any time. Continued use of the website means you accept the updated terms.

15. Governing Law

These Terms are governed by the laws of Pakistan.

16. Contact Us

For any questions regarding these Terms:

🌐 https://lahoregrocerystore.com/contact-us